Privacy Policy
Last updated: 4th September 2026
LAH Events is committed to protecting your privacy and handling personal information responsibly, fairly and securely.
This Privacy Policy explains what personal information we collect, how and why we use it, who we may share it with, how long we keep it and the rights you have under UK data protection law.
Who we are
LAH Events provides strategic event management services for charities, foundations, arts organisations and other purpose-led organisations.
For the purposes of applicable data protection law, LAH Events may act as a data controller for information we collect and use for our own business activities.
When delivering events on behalf of a client, we may also process personal information on that client's instructions. In those circumstances, the respective data protection responsibilities will be agreed with the client where appropriate.
Our data protection lead is:
Laura Hamer
Founder & Event Director
LAH Events
27 Eastbrook Way
Brighton
BN41 1PS
You can also contact us using the contact details provided on our website.
Personal information we collect
The information we collect depends on how you interact with us and the services we are providing.
It may include:
Name
Email address
Telephone number
Postal address
Job title and organisation
Enquiry and correspondence information
Client and supplier contact information
Event booking and attendance information
Guest list and RSVP information
Dietary requirements
Accessibility requirements
Payment and invoicing information
Supplier, freelancer and contractor information
Feedback and event evaluation information
Photographs or other event-related information where applicable
Information you choose to provide through our website, by email or in connection with an event
We aim to collect only the information that is reasonably necessary for the relevant purpose.
Where we need to handle more sensitive information, such as information relating to health, allergies or accessibility requirements, we take additional care over how it is collected, accessed, shared and retained.
How we use your information
We may use personal information to:
Respond to enquiries
To respond when you contact us, discuss potential projects and provide information about our services.
Provide our services
To communicate with clients, understand project requirements and deliver agreed event management and related services.
Manage events
To manage guest lists, RSVPs, ticketing, event attendance, dietary and accessibility requirements and other practical aspects of event delivery.
Work with suppliers and partners
To communicate with venues, suppliers, freelancers, contractors and other partners required to plan and deliver events.
Manage payments and business administration
To issue and process invoices, maintain financial records and manage contractual and business relationships.
Reporting and evaluation
To support event reporting, evaluation, attendance analysis, feedback and assessment of event outcomes.
Operate and improve our website
To understand how our website is used, maintain its security and improve its functionality and user experience.
Meet legal and regulatory requirements
To comply with applicable legal, accounting, regulatory and contractual obligations.
We will not use personal information for an unrelated purpose unless we have an appropriate lawful basis for doing so.
We do not sell personal information.
Our lawful bases for using personal information
UK data protection law requires us to have a lawful basis for using personal information.
Depending on the circumstances, we may rely on:
Contract
Where using personal information is necessary to enter into or perform a contract.
Legitimate interests
Where we have a legitimate business reason for using information and that use does not unfairly override the individual's rights and interests.
Legal obligation
Where we need to use or retain information in order to comply with the law.
Consent
Where an individual has actively agreed to a particular use of their information and consent is the appropriate lawful basis.
Vital interests
In exceptional circumstances where processing is necessary to protect someone's life.
Where we process special category information, such as certain health or accessibility information, we will also identify an appropriate additional legal condition where required.
Event attendee information
When LAH Events is involved in delivering an event, we may receive or collect information about guests and attendees.
This may include names, contact details, booking information, organisation details, dietary requirements and accessibility information.
We will only use this information where it is needed for the relevant event and will restrict access to those who need it to carry out their role.
In some cases, the organisation commissioning the event will be responsible for determining how attendee information is used and LAH Events will process that information on its behalf.
Sharing your information
We may share personal information with trusted third parties where this is necessary to operate our business or deliver an event.
These may include:
Clients
Event venues
Caterers
Production and technical suppliers
Event staff
Freelancers and contractors
Booking and registration platforms
CRM and database providers
Accounting and financial software providers
Website hosting and technology providers
Professional advisers
Other suppliers involved in delivering a specific project or event
We aim to share only the information that the recipient reasonably needs.
Where another organisation processes personal information on our behalf, we will consider the appropriate contractual and data protection arrangements.
International transfers
Some technology providers or event platforms may store or process information outside the UK.
Where personal information is transferred internationally, we will consider whether appropriate safeguards are in place in accordance with applicable data protection law.
How long we keep information
We do not keep personal information indefinitely.
How long we retain information depends on the reason we collected it and any legal, contractual, financial or reporting requirements that apply.
For example:
Event attendee information will generally be retained only for as long as needed for event delivery and any necessary reporting or follow-up.
Client and supplier records may be retained while a business relationship remains active and for an appropriate period afterwards.
Financial and invoicing records will be retained for the period required by applicable legal and accounting requirements.
Dietary, accessibility and other sensitive event information will be deleted when it is no longer reasonably required.
We periodically review information and securely delete or dispose of it where it is no longer needed.
Data security
We take appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
These measures may include access controls, secure cloud-based systems, password protection and two-factor authentication where appropriate.
Access to personal information is limited to people who reasonably need it for their role.
Your rights
Depending on the circumstances, UK data protection law gives you rights including the right to:
Be informed about how your information is used.
Request access to personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your information in certain circumstances.
Ask us to restrict how your information is used in certain circumstances.
Object to certain uses of your information.
Request transfer of your information in certain circumstances.
Withdraw consent where we rely on consent to use your information.
These rights do not apply in every circumstance, but we will consider any request in accordance with applicable data protection law.
To exercise your rights, please contact Laura Hamer using the details above.
Complaints
If you have concerns about how LAH Events has handled your personal information, please contact us in the first instance and we will investigate your concern.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Information about making a complaint is available on the ICO's website.
Website analytics and cookies
Our website may use cookies and similar technologies to operate correctly, understand how visitors use the site and improve its performance.
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can manage your cookie choices through the cookie controls available on our website.
Marketing
LAH Events does not currently routinely send direct marketing emails.
If we introduce newsletters or other direct marketing activity in future, we will review the relevant data protection and electronic marketing requirements and provide appropriate choices to recipients.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, systems or legal obligations.
The latest version will always be published on this page together with the date it was last updated.